Beschreibung : Technical Knowledge Expert. Unternehmen : GF Machining Solutions Services SA. Lage : Biel/Bienne, BE

Ready to make a difference? The technical knowledge team makes sure the know how is shared and properly used by our employees, services technicians and customers.
As a Technical Knowledge Expert, you will play a crucial role in providing technical expertise and support to our internal teams, customers, and partners in the machine tool field.

Your primary responsibility will be to ensure that our technicians on field will be able to install, operate, maintain, troubleshoot and give our customers prompt and accurate technical assistance. You will deliver comprehensive technical machine trainings and will also collaborate with cross-functional teams to enhance product knowledge and contribute to product development initiatives. Your mission is the following : Create or update a consistent documentation for GF MS specialists. Provide and ensure a good sharing of the knowhow to field service people by any means within the organisation. This requires a technical understanding to be captured from R&D or technical support team and a good sense of simplification and vulgarization in order to make the content understandable. Participate to new product launches by being integrated in R&D projects to ensure the deliverables of specialist documentation and trainings defined in the process of new products.

Technician / Mechanical or electrical Engineer / Engineering background. Knowledge of machine CNC, Milling knowledge an asset. English fluent, German. Team player, ability and will to extensively share know how. Structured, autonomous, curious and reliable.

Benefits

Clear vision and purpose

"We are a sustainability and innovation leader providing superior customer value" is our vision and this is what guides us. Our purpose "becoming better every day - since 1802" is what inspires us in our daily work.

Sustainability and innovation focus

We have high sustainability and innovation goals. Let's work towards a sustainable future together.

Excellent learning tools

At GF we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses.

Great career opportunities

GF as a global acting company provides many opportunities regarding career growth. We also offer a dedicated talent management process (MyNextBigStep@GF) to boost your career.

Your contact

Fanny Brault HR Manager

Rue du Pré-de-la-Fontaine 8
1217 Meyrin
Switzerland